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FREQUENTLY ASKED QUESTIONS (FAQ)

jersey cows in the field
  • Can I visit for a tour?
    We do not offer tours at this time. However, you can sign up for our newsletter to stay up-to-date on any changes or upcoming events.
  • Are your products organic?
    While our products aren't certified organic, we're proud advocates of regenerative agriculture. Organic farming follows stringent guidelines set by the USDA, ensuring products are produced without synthetic fertilizers or pesticides. However, our commitment to regenerative agriculture goes a step further. Rather than just sustaining current land resources, we aim to improve soil health, enhance biodiversity, and foster ecological balance. Regenerative agriculture is not a set of prescribed practices but a mindset that focuses on outcomes—like healthier soil, cleaner air and water, and a more sustainable environment overall. It's not about dismissing organic practices but offering a more holistic and adaptive approach to farming that benefits both consumers and the land. We recognize that organic certification is a valuable choice for some producers and consumers. However, we believe regenerative agriculture provides an innovative and adaptable path forward, allowing us to contribute positively to the health of the land, which, in turn, benefits everyone who depends on it.
  • What does "Farm Stapels" mean?
    Farm Stapels, commonly misspelled as Farm Staples, was started by us, the Stapel family. It's a play on words that combines our family name, Stapel, with the concept of providing staple items you might find on a farm, such as honey, milk, and more.
  • Do you have your own cows?
    Our fresh comes from our herd of 260 Holstein and Jersey cows. We also raise our own youngstock, ensuring a sustainable and self-reliant operation. In addition, we are proud to operate another farm where we devote our passion to raising animals exclusively for exceptional beef. Our commitment extends further as we raise a new group of pigs on our farm each year.
  • What if my delivery falls on a holiday?
    No need to fret! If we need to change your delivery for any reason, we will notify you via email and/or text.
  • Where will my order be placed when it’s delivered?
    When your order is delivered, it will be placed in a cooler. You have the choice to purchase a Farm Stapels branded cooler or use your own. We kindly request that you also place your empty, rinsed bottles in the cooler for easy collection during the delivery.
  • How will I know when my order has been delivered?
    We will have a planned route and estimated delivery time based on your location.
  • How do I know if you deliver to my area?
    We currently deliver locally to the Cedar Grove, WI and Oostburg, WI area. Please enter your zip code in the checkout page to see if we offer delivery in your area.
  • Do you allow walk-ins?
    We prepare orders ahead of time to be scheduled for pick-up. Please peruse the wonderful farm-fresh products on our website, place an order, and visit us in person when you come to pick up!
  • How does the temperature affect the milk?
    N/A
  • Why use glass bottles?
    Glass bottles help maintain a colder temperature, ensuring optimal freshness. Glass preserves the natural taste of milk without any interference from plastic. Additionally, glass bottles can be reused for years when properly cared for, reducing the environmental impact of single-use plastic and landfill waste. By choosing glass, we prioritize quality, taste, and sustainability.
  • Where can I return the glass bottles?
    To return the glass bottles, simply bring them back to the store where you originally purchased the milk. Alternatively, you can rinse the bottles and place them in your porch cooler for our delivery personnel to collect when they deliver your next fresh batch of milk. We appreciate your commitment to sustainability and reusing the bottles!

Phone

(920) 946-2410

Email

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